Contact & Community

If you have some technical questions, philosophical or astronomical problems, interesting inquiries or explorative endeavours come join ous on the chat thingy Discord

If you have account or billing based questions send a mail to

FAQ - Fictionally Asked Questions

  • What is the meaning of life?

    Meaning of life is 42.

  • Where is my purchase?

    If you have bought a game you should be able to see it over here. In order to see your purchases you have to be logged in.

  • Can I have a refund?

    Yes in some cases. Send a mail to and explain why you want a refund and we'll help you out. Remember that refund requests must be made within 30 days of the initial purchase. Refunds are possible in some scenarios, if you for example have technical issues with the game or accidentally purchased the game multiple times. Read more about refunds in the Terms of Service.

  • Will I get a receipt?

    Of course! Your receipts are stored on your account. You can check them out over here. You have to be logged in to see them! Failed or invalid transactions will not be displayed.

  • What payment provider are you using?

    We're using Stripe, together with fraud detection through Radar.

  • I would like to remove my account :-(

    Send a mail to and we'll help you out!

  • Can I sell or give away my account or steamkeys?

    You can't change account owner; it's a personal account. In order to comply with Steam's Terms of Service the supplied keys can't be resold, see them as your personal access-keys.

  • Can I monetize my let's play videos of your games?


  • Are you GDPR compliant?

    Yes, read the Terms of Service & Privacy Policy.

  • I forgot my password!

    No problem! Press over here in order to request a new password.

  • How safe is shopping on and how do you keep my personal information secure?

    We use SSL encryption, if your card support it we'll use 3D Secure as default. We also use state of the art serverless technology (FaaS), so there's no servers to hack. Moreover, we use a modern payment provider that for example use machine learning techniques and other security routines to detect fraud.

  • How do I get access to the free games?

    In order to get access to our free games you have to create an account which you can do over here. When you've registered, the free game Spacebade 19 will be available to download from your account.

  • When will Lunar soil be finished?

    We haven't set a release date yet, come by and talk about it on the goold old Discord.

  • How do I subscribe to the newsletter?

    You subscribe to our newsletter by registrering an account! Join now to get free fun stuff, beta invites and information and news about our games.

  • How do I find, download and install DRM-Free content?

    When you buy a game in our Store that game will be available to download in your account, where your Steam key also will be available for you to use. In order to access your games you must of course be logged in.

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